> For the complete documentation index, see [llms.txt](./llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](./frequently-asked-questions.md).

# Frequently Asked Questions

<details>

<summary>Is it safe to use? What risks of ban?</summary>

* We don't guarantee stability and security at all times, and you always take a risk when using this type of service.
  &#x20;However, we strive to add high-quality products to the store and always update the status as quickly as possible if anything happens.

</details>

<details>

<summary>Can you tell me about the possibilities of bans in the game?</summary>

* Each game has a different approach to punishing users. Bans are divided into 1 day, 1 week, 1 month, 1 year, 10 years, 50 years; you can get your first ban for any duration

</details>

<details>

<summary>When my subscription runs out, can I still use the product?</summary>

* No, when your subscription has expired, you will get an error message after loading the product.

</details>

<details>

<summary>Am I allowed to sell or share my subscription?</summary>

No. Subscriptions are tied to a specific computer and can be used only by the owner of the account. Any attempt to resell or share will lead to a ban of your key.

</details>

<details>

<summary>I bought a key but haven't activated it yet. Is the key time already being spent?</summary>

* No, the time will start counting as soon as you activate key in launcher.

</details>

<details>

<summary>What happens if the game is updated and the product stops working?</summary>

* The product is being updated to ensure compatibility with the latest game versions. If a major game update is released, temporary interruptions in product functionality are possible. The developer will need to fix these issues. If the fix takes a significant amount of time, users will receive a compensation in subscription days.

</details>